About uBind  ·  building since 2006

We’ve been quietly
rebuilding insurance
for two decades.

uBind launched as a SaaS platform in April 2017, but the team behind it has been building insurance distribution technology since 2006 — first for one of Australia’s largest insurers, then for the industry as a whole. Having processed over $2 billion in gross written premium, the platform powers a growing list of carriers, MGAs, brokerages and insurtech startups across four continents.

$2B+
Cumulative GWP processed
30+
People across the team
2017
Year uBind launched
★ Founder & CEO
John Gamble, founder and CEO of uBind
John Gamble
CEO · CISO · Principal Consultant
Co-founded uBind in 2017 after more than a decade building insurance technology for Australia’s largest insurers. Still writes the strategy.

Trusted by teams at

Our story

Our mission is to make insurance nimble.

uBind launched in 2017, but the people behind it have been working in insurance technology since 2006 — solving the same hard problems over and over until we knew what a real platform had to look like.

01 2006 – 2014

Quote & bind systems for one major insurer

Working under the Aptiture brand, the founding team built CGU Padlock (commercial property), CGU uBuild (construction), SUU eQuote (strata) and other systems for IAG — collectively processing 60,000+ quotes a year. Quietly, the playbook took shape.

02 2013 – 2016

Appointed to build CGU’s digital direct channel

IAG CEO Peter Harmer asked the team to build CGU’s first digital-direct insurance offering. It proved digital distribution could work end to end. By 2015, John Gamble and Carl Andersson knew the time had come for a dedicated SaaS platform.

03 2017 – today

uBind launched, and the platform kept compounding

From one customer April 2017 to $2 billion+ GWP, four continents, ISO 27001 certification and PCI-DSS attestation, and a global partnership with Willis (a WTW business). We feel like we’re just getting started.

A message to the industry

From the desk of John Gamble

John Gamble, founder and CEO of uBind
John Gamble
CEO · founder · since 2017

To everyone working to drag insurance into the modern era — we built this for you.

Insurance is one of the oldest industries in the world, and for most of its history that’s been a quiet point of pride. But over the last decade something changed. The customers our partners serve started living their lives inside software. Their banks live there. Their travel lives there. Their groceries live there. And when they touched insurance — at quote, at claim, at renewal — they hit a wall of email, PDFs and waiting.

I’ve spent twenty years in insurance technology, and most of those years convinced me of one stubborn thing: this industry is not broken because the people in it are wrong about anything. Underwriters know risk. Brokers know clients. Claims teams know how to hold a hand on the worst day someone’s ever had. The problem isn’t the craft. The problem is that the tooling underneath the craft hasn’t caught up to the customer’s expectations of what software should feel like.

That’s the problem we set out to solve when Carl and I spun uBind out in 2017, and it’s the problem we still work on every day. One platform. Quote, bind, manage, renew. Direct, broker, embedded, partner. With governance and security baked in — not bolted on. So insurers can launch products in weeks instead of years, brokers can spend their day selling instead of re-keying, and customers can get a policy in three minutes instead of three days.

We’re not here to disrupt insurance — we’re here to unblock it. To give the people who already understand risk the software they deserve. If you’re an insurer, an MGA, a brokerage or an insurtech founder reading this and any of it sounds like the future you want, I’d love to talk.

- John
John Gamble Founder & CEO · uBind
What guides us

Six values, in plain language.

Our core values aren’t a poster on a wall — they’re how we make decisions about clients, hiring, product, and which deals we walk away from. If any of this resonates, we’d probably get along.

01 · People

Develop our people, help them be their best.

We hire for craft and curiosity, then we invest in growth — training, mentoring, real responsibility early. Most of the team has been here for years, and that’s not an accident.

02 · Clients

Serve our clients well — under promise, over deliver.

We say no when we should and yes when we can really see it through. The platform we ship is the platform we said we’d ship. That’s why our clients stay.

03 · Innovation

Innovate always — lead the market in our offering.

We’re a small enough team to ship monthly. Every release is a chance to be one more step ahead. Real time data flows, Embedding and white labelling, Automation, Low/No Code — we got to all of them first.

04 · Fairness

Fair and reasonable — share in the success.

We share results across the team and price the platform so partners share in upside, not downside. Modular SaaS. No surprise uplifts. The deals work both ways.

05 · Feedback

Welcome feedback — learn from everyone.

Our best product ideas have come from brokers, claims handlers and underwriters. We do scheduled feedback rounds with every customer — and we listen between them.

06 · Improvement

Continuous improvement — at every opportunity.

Every sprint, every retro, every customer onboarding leaves the platform a little better than we found it. After nine years that compounds into a lot of advantage.

The people

The team that actually builds uBind.

The senior management team behind uBind — the people who design, build, run, and support the platform. We’ve kept the team small on purpose, so the right hand always knows what the left is doing.

John Gamble
Founder
John Gamble
CEO · CISO · Principal Consultant
Leadership

The senior management team.

Carl Andersson
Co-founder
Carl Andersson
Head of Product
Marvin Pinque
IT lead
Marvin Pinque
IT Manager
Masha Sage
Project Director
Masha Sage
Project Director
Daniel Cogger
Client Director
Daniel Cogger
Client Director · Account & Project Director
Gene Rivera
Team Lead
Gene Rivera
Implementation Manager
Kristine Mandawe
Senior Engineer
Kristine Mandawe
Technical Lead — Platform
Oliver Bitoon
QA Lead
Oliver Bitoon
Head of Quality
Jomyna Mariano
Operations
Jomyna Mariano
Operations, HR & Administration
Milestones · 2006 → today

From one customer to two billion in GWP.

Twenty years of compounding work, marked here in the moments that actually changed the trajectory of the business.

2006

The story begins

Working under the Aptiture brand, the founding team starts building quote & bind systems for CGU. Early systems — CGU Padlock, CGU uBuild, SUU eQuote — collectively process 60,000+ quotes a year.

2013

A bigger ambition

IAG CEO Peter Harmer appoints the team to build CGU’s first digital-direct insurance offering — a turning point that proves end-to-end digital distribution can work at carrier scale.

2015

uBind is born

Co-founders John Gamble and Carl Andersson make the call to spin out a dedicated SaaS platform, purpose-built for modern insurance distribution. Engineering begins.

April 2017

Platform launch

uBind launches publicly, targeting brokers and underwriting agencies that want to sell unique products online without heavy capex.

2019

Affinity & embedded at scale

First major affinity and embedded deployments go live. The platform proves it can run a customer’s core business — not just a quote form.

$150M cumulative GWP
2020

Enterprise-grade trust

The compliance year.

  • CPS-234 Readiness Attestation completed
  • PCI-DSS Service Provider attestation achieved
  • Independent penetration testing program established
  • Finalist — Finnies Awards 2020 (Excellence in Insurtech)
2021

Going international

uBind wins a competitive tender against 7 global competitors to deliver a full insurance platform for Capital Insurance Group — the largest independent insurer in the Pacific. Plus an Australian Government win: the DVA Defence Service Home Insurance Scheme (50,000+ eligible members).

$600M cumulative GWP
2022

Built for scale

200% YoY GWP growth.

  • Mercurien & HDI Global go live with commercial motor and rideshare distribution
  • Exhibitor — Insurtech Australia 2022
  • Finalist — Finnies Awards 2022
2023

Certified, trusted, growing

The platform crosses every governance bar the market asks for.

  • ISO 27001 Statement of Applicability — Information Security
  • ISO 22301 Business Continuity & ISO 27031 IT DR aligned
  • PCI-DSS v4.0 attestation renewed
$1.2B cumulative GWP
2024

A platform of platforms

50+ projects delivered. Notable launches:

  • TrueCover — motor insurance for over-50s
  • Benjamin & Benjamin — self-service for bookkeepers (ICB)
  • Stone Lane / PACK & SEND — freight cover across 150+ franchise stores
  • HearSure — hearing-aid insurance via clinics nationwide
2025

Going truly global — the $2 billion milestone

Global launch with Willis (a WTW business): uBind powers Zest Insurance — a fully embedded digital SME platform with sub-300ms pricing. Multi-currency, multi-language, live with a top-tier global broker.

  • 30+ staff across the team
  • Finalist — Finnies Awards 2025
$2B+ cumulative GWP
Next

Where we’re heading

uBind has always grown along the same three lines — more capability, more markets, more partners.

  • Less code, more configuration. Every release moves something that used to need a developer into something you can configure.
  • More AI and automation, supporting all of your workflows.
  • More markets, more distribution. We follow our partners — direct, broker, embedded, white-label, wherever the customer actually buys.
Talk to us · 4 questions

See if we fit, in under a minute.

Tell us who you are and what you’re trying to ship. We’ll come back within 24 hours with a 30-minute tailored demo — real product, real screens, on your data shape.

  • A founder reads every inbound — not an SDR funnel.
  • 30-minute live demo · real screens, not slideware.
  • Pricing transparent on call two · in writing.
  • Talk directly to experts who know insurance technology inside and out
ISO 27001 · PCI-DSS Multi-region · 5 continents
STEP 1 OF 4

Which one of these is you?

Pick the closest — we’ll route you to the right specialist.

What scale are you running at?

Rough annual GWP — helps us shape the demo.

When are you looking to move?

Be honest -“just exploring” is a fine answer.

How do we reach you?

Thanks — we’ve got it.

A specialist who actually works on the platform will be in touch within one business day with a calendar link.