Complete feature catalog  ·  the whole platform

Market-leading features for innovative insurance offerings.

uBind ships 150+ production features across 16 categories — from embedded quote forms to AI document management, from real-time ratings to multi-currency commerce. Every capability you need to quote, bind, manage and grow insurance, in one platform.

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150+
Production features
16
Feature categories
20+
Native integrations
DVA customer app home screen on a phone
DVA · Customer app

Native integrations · payments · CRMs · risk data · accounting · SSO

The feature universe

Everything you need, in six chapters.

Each category is a self-contained product. Stack them together and you have a complete insurance distribution platform. Click any card to jump to the deep-dive.

01 · Distribution

Embedded & API-first

Drop quote forms into any website, app or purchase flow. Match brand styles. Pre-seed data. Headless via APIs. Three lines of code to embed insurance anywhere.

18features → Explore
02 · Workflows

Quote & policy lifecycle

Customer-led, broker-led, or hand-off journeys. Save and resume. Review triggers. Assessment triggers. Adjustments, renewals, cancellations, reversals — all handled.

26features → Explore
03 · Customer

Unified customer 360

One profile per individual or company. Every quote, policy, claim, communication, financial transaction visible. Multi-party support. Self-service portals branded as you.

14features → Explore
04 · Documents

Documents & comms

PDS, FSG, policy wording, certificates of currency, schedules — auto-generated from templates with merged data. Email and SMS with deep links. Communications history for compliance.

17features → Explore
05 · Operations

Automations & ratings

Workflow engine for renewals, reminders, abandoned quotes, total-loss cancellation. Powerful ratings: multi-location, perils, map-shape, large dataset lookups, insurer APIs.

22features → Explore
06 · Enterprise

Enterprise & global

Multi-currency, multi-language. Tax and accounting per jurisdiction. RBAC with custom roles. PCI-DSS encryption. Distribution authorities and binder agreements enforced by code.

32features → Explore
Advanced embedding

Insurance anywhere
your customers buy.

Drop a quote form into a partner’s checkout, embed in a member portal, wire up via headless APIs — same product, same underwriting, every surface. Three lines of code to start.

  • Embed in any existing purchase flow with three lines of code. Plugin available for WordPress, Shopify, custom React/Vue.
  • Match fonts, colours, styles of the host website automatically — or theme it explicitly via CSS variables.
  • Pre-seed data via API — when you know the customer, their address, their order value, skip half the form. Conversion goes up.
  • Real-time live premium updates as inputs change. No “calculate” button. No round-trip to your back-office.
  • Headless via APIs if you want full control over UI — call POST /quote, render whatever you want, ship.
<script> embedding HTML 
<!-- Drop in anywhere on your page -->
<script src="https://cdn.ubind.io/v1/embed.js"></script>
<ubind-quote
  product="cargo-cover"
  prefill-value="48000"
  theme="inherit"
></ubind-quote>
Workflows · who starts where

Customer-led, broker-led, or anywhere in between.

Every business has its own service model. uBind doesn’t force one workflow — it supports the patterns your customers and brokers actually use, with seamless hand-offs in either direction.

PATTERN · A

Customer self-service

Customer starts and finishes online — no broker touch unless they ask for one.

C
Customer opens portal
9:14
↓
C
Fills quote · live premium
9:17
↓
u
Auto-bind & issue cert
9:19

5 minutes end-to-end. Cert in inbox. Broker informed via dashboard.

PATTERN · B

Broker creates, customer pays

Broker quotes in the agent portal, sends a payment link, customer reviews and binds.

B
Broker builds quote
11:02
↓
Email link sent
11:08
↓
C
Customer reviews & pays
14:22

No login required for the customer · deep link straight to the quote.

PATTERN · C

Customer starts, broker steps in

Customer hits a complex question. Save and request callback. Broker takes over mid-funnel.

C
Quote in progress · paused
10:36
↓
u
Review trigger fires
10:36
↓
B
Broker picks up · advises
10:48
↓
U
Underwriter assesses
14:10

Assessment triggers · review triggers · all configurable per product.

Customer 360

One customer, one view.

Every quote, policy, claim, email, SMS, financial transaction and note attached to one customer profile — searchable, auditable, and ready whenever you need to pick up the conversation.

Individuals and companies
Both modelled natively. Companies have officers, contacts, structures. Individuals can be related to multiple companies, trusts, joint policies.
All records, one feed
Quotes, policies, claims, emails, SMS, financial transactions and notes — chronologically. Full history. Searchable.
Assigned agent / broker
Each customer can be assigned to a broker or agent. Agents see their book of customers. Owners can reassign in one click.
Custom fields on every object
Add fields to customers, quotes, policies, claims, payments — any object. Reference them in rules, documents and automations.
Policy lifecycle

Every transaction type, handled.

New business, adjustments, assessments, renewals, cancellations, reversals, reinstatements. Automatic prorating. Full transaction history. Configurable per product. Always auditable to the cent.

Documents · automated

Beautiful docs, auto-generated.

PDS, FSG, policy wording, certificates of currency, schedules, quote schedules — all merged from templates with the data from the quote. One click. Branded. Accurate. Stored on the policy.

Communications · audited

Every email, every SMS, on the customer file.

Send emails and SMS to customers, brokers, insurers, underwriters and claims handlers. Each message attaches to the relevant quote, policy or claim. Full history visible for compliance. DKIM configurable in clicks.

Automations engine

Automations that just run.

Trigger → condition → action. Build workflows visually. Schedule reports. Send reminders. React to lifecycle events. Integrate with any external system. All without leaving the platform.

Automation · Abandoned quote follow-up
ACTIVE · v3
TRIGGER · WHEN
Quote abandoned for 24 hours
quote.status == "draft" AND quote.last_modified > 24h
CONDITION · ONLY IF
Premium > $1,000
quote.premium_estimate > 1000 AND customer.opted_in == true
ACTION · THEN DO
Send SMS with resume link
template: "quote_resume_v2" · channel: SMS + email · log to customer file
  • Renewal reminders · 30/14/7 day cadence · branded as you · tailored premium comparison.
  • Abandoned quote follow-ups · resume links sent via SMS or email · auto-extended expiry.
  • Total-loss auto-cancellation · when claim type = "total loss" then cancel policy and refund pro-rata.
  • Scheduled reports · weekly Excel digest to your team or affiliate · auto-emailed every Monday at 8am.
  • External system sync · push to CRMs, broking platforms, accounting systems on any lifecycle event.
Global commerce

Sell insurance anywhere, in any language.

Quote in local currencies. Translate forms into the languages your customers actually speak. Customers can switch mid-journey. Taxes and levies applied correctly per jurisdiction.

  • Quote in any currency · live FX rates · customer can switch mid-journey. AUD, USD, EUR, GBP, SGD, ZAR and more.
  • Translate quote & claim forms · use uBind’s language packs or build your own. Customer-facing language toggle.
  • Tax & levies auto-calculated · GST, stamp duty, FSL, emergency services levy — applied correctly per jurisdiction. Full accounting record.
  • Multi-region deployment · five continents · data residency options · always with the same single platform.
Customer language & currency
CUSTOMER-FACING · IN-QUOTE TOGGLE
🇦🇺EN · AUD 🇺🇸EN · USD 🇪🇺EN · EUR 🇸🇬EN · SGD 🇨🇳ZH · USD
Cyber Liability · $2M
QUOTED IN USD · LIVE FX 1.482 AUD
Base premium$1,180.00
State stamp duty$118.00
Emergency services levy$58.00
GST$135.60
ANNUAL · ALL-IN
$1,491.60
Dashboards & reports

Real-time insight into everything.

Live dashboards for you and your affiliates. Custom report designer. Push to your BI platform. Auto-populate Excel templates with charts and filters. Data segregated by access controls.

  • Live performance dashboards · quotes, policies, claims, GWP, bind rate, loss ratio — refreshed in real time.
  • Data segregated by role · your team sees everything. Affiliates and partners see only their own data.
  • Push to your BI platform · real-time or scheduled · Snowflake, BigQuery, Tableau, PowerBI · webhook everything.
  • Auto-populated Excel templates · designed once, refreshed on demand · pre-built charts and filtering for finance teams.
Payment processing · global

Take payment however your customer pays.

we also have non-funded instalment billing to allow customers to pay monthly.
The complete catalog

Browse all 150+ features.

Every capability uBind ships, in one filterable index. Click a category pill to narrow down. This is the same list our product team works from — public, current, complete.

All 150
Distribution 18
Workflows 26
Customer 14
Documents 17
Operations 22
Enterprise 32
Security 8
Ratings 12
Payments 8
Embed quote forms
Drop into any website or app with three lines of code.
Distribution
Headless APIs
Full control — call POST /quote, render whatever UI you want.
Distribution
Match host styles
Auto-inherit fonts, colours, spacing from the parent site.
Distribution
Pre-seed data via API
Skip form questions you already know — boost conversion.
Distribution
Real-time live premium
Premium updates as inputs change — no “calculate” button.
Distribution
Customer portals
Branded portals · multi-theme · spin one up per scheme.
Distribution
Save & resume quotes
Auto-saved progress · customer picks up where they left off.
Workflows
Send-to-customer link
Email/SMS deep-link to review & bind · no login required.
Workflows
Broker hand-off
Customer starts · broker takes over mid-funnel with full context.
Workflows
Callback requests
Customer clicks “call me” · agent gets the lead instantly.
Workflows
Review triggers
Auto-flag quotes for broker review on configurable criteria.
Workflows
Assessment triggers
Auto-refer to underwriter when criteria require it.
Workflows
Renewals lifecycle
30/14/7-day reminders · claims-aware re-rating · one-click renew.
Workflows
Mid-term adjustments
Endorsements with automatic pro-rating · pay/refund correctly.
Workflows
Cancellations & reversals
Full lifecycle: cancel, reverse, reinstate · audit trail preserved.
Workflows
Customer 360 profile
All records · all quotes, policies, claims, comms in one view.
Customer
Self-service claims payouts
Let customers securely nominate or confirm payout details and receive approved claim payments through the portal.
Customer
Individuals & companies
Both modelled natively · officers, contacts, related parties.
Customer
Agent assignment
Each customer belongs to an agent · reassign in one click.
Customer
Custom fields, every object
Add fields to quotes, policies, claims, payments — reference everywhere.
Customer
Multi-party policies
Joint policies · multiple insureds · related parties tracked.
Customer
Auto-generated documents
Schedules, certs, PDS — merged from templates with quote data.
Documents
Custom doc templates
Design once · merge data from any field · branded PDFs.
Documents
Email comms
Branded HTML · deep links · DKIM in clicks · delivery tracking.
Documents
SMS comms
Send to any number · deep links · two-way conversations.
Documents
Compliance log
Every comm timestamped & attached to the customer for audit.
Documents
PDS acknowledgement
Customer must view PDS before bind · acknowledgement logged.
Documents
Automations engine
Trigger → condition → action · visual workflow builder.
Operations
Renewal reminders
30/14/7-day cadence · branded · tailored premium compare.
Operations
Abandoned quote follow-up
Resume links · SMS or email · auto-extended expiry.
Operations
Live dashboards
Real-time KPIs · segregated by role · drill-down everywhere.
Operations
Excel template export
Auto-populate Excel reports with charts & filters preserved.
Operations
Push to BI platform
Snowflake, BigQuery, Tableau, PowerBI · real-time or scheduled.
Operations
Multi-section ratings
Business packs · ISR · 8+ section products natively.
Ratings
Perils & map-shape data
Flood, bushfire, cyclone, earthquake — referenceable in rules.
Ratings
Polygon-based rating relativities
Plot an address on the map and apply a rating factor or trigger based on the configured polygon it falls within.
Ratings
Large dataset lookups
NFID, GNAF, ANZSIC · million-row tables · indexed & cached.
Ratings
Insurer rating API
Plug into the carrier’s own rating engine via API.
Ratings
Multi-location rating
Different rates per address · perils data joined per location.
Ratings
Claims-aware renewals
Use claim history as a rating factor — loadings, discounts.
Ratings
Credit card payments
Visa, Mastercard, Amex · Stripe, eWAY, more · PCI-compliant.
Payments
Direct debit & BPAY
DEFT integration · monthly instalments · auto-reconciliation.
Payments
Premium funding
Arteva and IQumulate · 10-month spread · APR shown.
Payments
Instant payment splitting
Auto-split between insurer, broker, referrer at bind time.
Payments
Invoices & credit notes
Auto-generated · tax-correct · sync to Xero/MYOB.
Payments
Flexible payment schedules
Configure monthly or periodic instalments with product-specific schedules.
Payments
Automated payment recovery
Retry failed payments automatically and cancel cover when configured retry rules are exhausted.
Payments
Customer-managed payment methods
Let customers add and remove payment methods, choose a backup method, and retry payments.
Payments
Multi-currency
AUD, USD, EUR, GBP, SGD · live FX · customer can switch.
Enterprise
Multi-language
Language packs for forms · customer toggle in journey.
Enterprise
Distribution authorities
Binder agreements · limits · commission · enforced by code.
Enterprise
RBAC & custom roles
Predefined roles · build your own · profile pictures included.
Enterprise
Tax & accounting
GST, stamp duty, FSL · per jurisdiction · sync to your accounting.
Enterprise
Businesses & partners
Set up affiliates · self-managed · data segregated by org.
Enterprise
Password policies
Minimum strength · expiry · history · all configurable.
Security
Session timeout
Idle & absolute timeouts · configurable per role.
Security
PCI-DSS encryption
Data at rest & in transit · audited annually.
Security
Audit log
Every action stamped · user · timestamp · before/after values.
Security
Trust & compliance

Enterprise security, built in.

Independently audited. Continuously monitored. Trust hub at your team’s disposal. Whatever your compliance team needs, we already have the artefacts.

ISO 27001 CERTIFIED

Information security

Annual surveillance audits. Risk register, control framework, and incident response playbooks audited annually by accredited auditors.

PCI-DSS v4 SERVICE PROVIDER

Card-data security

Card numbers are replaced with tokens end-to-end and the vault never leaves PCI scope, so your CDE shrinks dramatically.

CPS-234 APRA READY

Financial services

Aligned to APRA’s CPS-234 information security standard. Notification, incident response and data sovereignty built in.

The numbers

Built for serious insurance operations.

Trailing-12-month metrics across the entire platform — every MGA, every carrier, every broker running on uBind. No vanity numbers.

Catalog
150+
Production features across 16 categories. Every one of them tested, documented, supported.
Categories
16
From embedded distribution to enterprise binder agreements — every operational surface covered.
Uptime SLA
99.9%
Production uptime, trailing 12 months. Contractual SLA on enterprise plans.
P95 latency
247ms
P95 quote-to-render latency across all products, all regions, including third-party rating calls.
"
We evaluated six platforms. uBind was the only one that had every feature we needed out of the box — and the rest were a configuration question, not a roadmap question.
RM
Rachel Morales
CIO · specialty insurer · evaluated 6 platforms in 2025
Talk to us · 4 questions

See if we fit, in under a minute.

Tell us who you are and what you’re trying to ship. We’ll come back within 24 hours with a 30-minute tailored demo — real product, real screens, on your data shape.

  • A founder reads every inbound — not an SDR funnel.
  • 30-minute live demo · real screens, not slideware.
  • Pricing transparent on call two · in writing.
  • Talk directly to experts who know insurance technology inside and out
ISO 27001 · PCI-DSS Multi-region · 5 continents
STEP 1 OF 4

Which one of these is you?

Pick the closest — we’ll route you to the right specialist.

What scale are you running at?

Rough annual GWP — helps us shape the demo.

When are you looking to move?

Be honest -“just exploring” is a fine answer.

How do we reach you?

Thanks — we’ve got it.

A specialist who actually works on the platform will be in touch within one business day with a calendar link.

Common questions

What teams ask before sign-off.

If yours isn’t here, send us a line. Someone who actually built the platform reads every inbound.

Can we extend uBind with custom fields and data?
Yes — and you’ll do it constantly. uBind supports custom fields on any object: quotes, quote versions, policies, policy transactions, claims, claim versions, invoices, credit notes, payments, refunds, products, customers. Field values can be set or read from within the portal, during quote or claim sessions, or during automations. You don’t need to ask us to add a field — your admins do it themselves.
How does the automations engine work?
uBind’s automations engine uses a visual trigger → condition → action model. Triggers can be lifecycle events (quote created, policy renewed, claim lodged) or scheduled (every Monday at 8am). Conditions can reference any field on any object. Actions include sending emails/SMS, calling external APIs, updating fields, generating documents, and triggering other automations. You can interact with live data throughout the quoting process, send reminders, schedule reports, integrate with broking systems, CRMs and accounting platforms — using our pre-built integrations or by configuring your own.
Does uBind support multi-currency and multi-language?
Yes. You can transact globally and quote in local currencies. Translate quote and claim forms into any language you want to support — use uBind’s language packs or create your own. Customers can switch currencies and languages mid-journey. Taxes, charges and levies are auto-applied per jurisdiction.
How much effort is it to embed insurance in another website?
Three lines of code. Drop in the uBind script tag and a <ubind-quote> custom element. Set the product, optionally pre-seed data, optionally override the theme. The widget matches your site’s fonts and colours automatically, or you can theme it explicitly via CSS variables. WordPress plugin available for non-developers.
Is uBind API-first or UI-first?
Both. uBind ships complete UIs out of the box — embedded forms, customer portals, agent dashboards, all of it — and exposes every action as a REST API. Use our UI for speed-to-market; layer your own UI on top of our APIs when you need full design control. Many customers use both: uBind UI for the customer-facing quote flow, custom UI for their internal underwriting workspace.
Can we build custom workflows or are we stuck with yours?
uBind ships three default workflow patterns (customer self-service, broker-led, hand-off) and supports any combination plus your own variants. Review triggers and assessment triggers are configurable per product — set criteria for when a broker or underwriter needs to step in. Save-and-resume, callback requests, send-to-customer links are all standard. Most agencies don’t need anything truly custom; the configuration model covers 95% of cases.
How many integrations does uBind have?
uBind currently supports 20+ integrations, including: CoreLogic, eBix, Insight, Xero, eWAY, DEFT, Square, Zai, Stripe, iQumulate, Arteva, Pipedrive, Salesforce, Ontraport, 365 Roadside Assist, Glass’s Guide, RedBook, MotorWeb, SAML and Microsoft Entra. Additional systems can be connected through uBind’s transactional APIs and automation engine.

150+ features.
One platform.
Yours to configure.

The most comprehensive insurance technology platform you can deploy. Book a 30-minute demo and see it on your product shape.

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